After sending a pack, a candidate may report that they cannot choose the employee-nominated fund.
If you open the pack you may notice there is no fund selected:
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First, click the
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button:
If there is no fund, you'll have to enter its details first (otherwise just choose the fund as per usual)
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After that is settled, select the fund:
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Result:
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This will update automatically for the candidate, meaning you won't have to recall the pack just to get the fund in there.
Hope this helps!