After sending a pack, a candidate may report that they cannot choose the employee-nominated fund.
If you open the pack you may notice there is no fund selected:
First, click the
button:
If there is no fund, you'll have to enter its details first (otherwise just choose the fund as per usual)
After that is settled, select the fund:
Result:
This will update automatically for the candidate, meaning you won't have to recall the pack just to get the fund in there.
Hope this helps!